🔒 Privacy Policy

Effective Date: October 8, 2025
Company: Five Star Charm Home Renewals
Phone: (850) 809-3222
Email: service@5starcharm.com
Location: Tallahassee, Florida

At Five Star Charm Home Renewals, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you contact us, request a quote, or schedule a service.

📋 Information We Collect

We may collect the following information:

  • Your name, phone number, and email address when you contact us or fill out a form.

  • Your address or job site location for estimates and scheduling.

  • Text message preferences or opt-ins (for service updates).

  • Payment details processed securely through our invoicing or payment partners.

We only collect information you voluntarily provide, and we never sell or share your personal data with third-party marketers.

💬 Text Message Policy (TCPA & CTIA Compliance)

By providing your mobile number, you consent to receive text messages from Five Star Charm Home Renewals regarding quotes, scheduling, and service updates.

  • Message frequency may vary.

  • Message and data rates may apply.

  • You can opt out anytime by replying STOP.

  • We never sell, rent, or share your phone number with third parties.

🔐 How We Use Your Information

We use your information solely to:

  • Provide quotes, schedule appointments, and deliver services.

  • Send invoices, receipts, or payment confirmations.

  • Respond to customer questions and support requests.

  • Improve our services and communication efficiency.

We take reasonable administrative and technical safeguards to protect your information from unauthorized access or misuse.

🧾 Your Rights

You may:

  • Request a copy of the data we have about you.

  • Ask us to correct or delete your personal information.

  • Opt out of text messages or email communications at any time.

🏡 Contact Us

If you have any questions about this Privacy Policy or our communication practices, please contact us:

Five Star Charm Home Renewals
📍 Tallahassee, FL
📞 (850) 809-3222
📧 service@5starcharm.com

© 2025 Five Star Charm Home Renewals. All Rights Reserved.
✨ We value your trust and take your privacy seriously. Every message and request stays confidential with our family-owned team.